Introduction
A global talent consulting partner joins hands with cFIRST to build a world-class candidate verification experience for global firms across industries. With more than 2000 recruiters onboard, the enterprise provides a competent workforce solution to several significant businesses worldwide. The organization selected cFIRST to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.
cFIRST intended to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.
Challenges
Hiring at scale can be a difficult affair – particularly when the organization is a renowned talent consulting player, the challenges become more prominent –
• Manual background checks were tedious and inaccurate.
• Potential for documentation errors, biases, and other human errors.
•Excessive time and cost involved.
• Not enough transparency and visibility over cases handed to vendors.
• Involvement of multiple systems in processing a single candidate and with repeat requests for documents.
•Insufficient candidate and client engagement and communication, causing confusion and dissatisfaction.
• A delayed and lagging verification process led to an overall poor verification experience
Solution
Built a robust verification platform that was –
• End-to-end automated.
• Customizable per client challenges and requirements.
• Seamless with simple guidelines.
• Holistic, API-first platform that can be easily integrated within their in-house ATS and HRMS eco-systems.
• Streamlined but customizable to adapt to specific and general use cases.
• Helped the client secure its talent acquisition process with efficient and reliable candidate acquisition at an industry-leading TAT.
• Offered clear and detailed communication with precise documentation and storage of all necessary records.
• Single system screening allows the upload, signing, submission, and management of data digitally secure from the same platform for the candidate and the client.
• Enhanced candidate engagement and client satisfaction.
• Provision for remote and paperless verification where necessary.
• Scale recruitment, making it safer, faster, and more cost-efficient with reduced scope for biases and errors.
• Faster talent acquisition to build a strong workforce while allowing the client to focus more on core business-related activities.
Results
• The enterprise saves 6,000+ man-hours every month from processing background checks that can now be diverted to business.
• As a result, over $100,000 in costs and overhead expenses were saved.
• The enterprise enjoyed an overall 60% boost in employee performance and retention when screened with cFIRST.
• There has been an approximate 70% reduction in cases and risks of internal organizational crime.
• 100% digital verification process.
• 5x faster hiring
“The unique and highly simplified screening procedure we currently have in place thanks to cFIRST has surpassed our initial expectations and objectives,” quoting a senior HR manager at the enterprise.
