My Background Check

Here’s all the information you need to keep a track of your background checks



For any questions, reach out to us at

Phone – +1 513 898 0646

Emailconnect@cfirst.io

Frequently asked questions



What is the status of my background check?

Please contact us at any time to check the status of your background check.

What is a Public Records Notice?

When background check are performed on you it may include public records. Examples of public records are professional license verifications, driving records, court records of criminal and/or civil cases, and sanctions searches.

What kind of details are included in my background check?

Every employer has specific background screening requirements based on their industry, regulations, type of positions they hire for, etc. Most employment background checks include a criminal record search to determine if the candidate has been convicted of a crime. Other common requirements may include: past education and employment history, driving records, verification of professional licenses, and drug testing.

How long does it take to complete my background check?

Most background checks are completed within 4-5 working days, but there can be certain circumstances that cause delays in the process. Some common delays are related to court closures or unresponsiveness by past employers or academic institutions. The longer the check takes to finish, there is a greater risk of losing the candidate as it shows that their information couldn’t be verified swiftly.

Will a criminal record affect my employability?

Every company has their own hiring criteria, generally the mere presence of a conviction will not exclude you from being hired. Most employers conduct an individual analysis before determining eligibility for employment.

What do I need to be ready with for my background check?

When your prospective employer starts your background check, you will be asked to sign a written authorization permitting them to run a background check. You may need to keep information handy such as driver’s license number, educational background (institution attended, dates attended, degree earned, etc.), and past employment history (name of former employers, dates of employment, reason for leaving).

Why do I need to provide my SSN?

Most companies request an SSN Trace as the first screening run in any background check. This screening returns a list of your previous addresses, and any other names you may have used based on your credit and banking history. Your SSN will be truncated and encrypted in our protected databases.

What is the Fair Credit Reporting Act (FCRA)?

The Fair Credit Reporting Act (FCRA) is a federal law that governs how companies order and consider consumer reports, (including background checks). Enforcement of the FCRA is overseen by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The law was enacted to promote the accuracy, fairness, and privacy of consumer information contained in the files of consumer reporting agencies. To that end, it provides safeguards and rights for consumers like you.

Are employers required to share the results of my background check with me?

If any information found in your background check is under consideration in your employment decision, the employer must provide you written notice prior to a final decision. This allows you 5-10 business days, depending upon your state, to dispute the findings.

How do I dispute information in my report?

In order to dispute information on your background check report. Email us at disputes@cfirst.io.

Please provide the following information with your dispute. Do not include personally identifiable information, other than full name, confirmation number, and your contact telephone number.

  • Full name
  • Confirmation or ID number
  • Social Security Number
  • Contact phone number
  • Email Address
  • Provide the specific item on your report that is incorrect or incomplete
  • Any additional information you wish to share in order to expedite the reinvestigation

You are entitled to receive a copy of your background report and cFIRST Background Checks has skilled customer service team who can work with you if there is a dispute.

Will someone contact me if there’s a problem with my background check?

If we need additional information from you, you’ll hear from either your prospective employer requesting the background check.

Does cFIRST make the hiring decision based on the outcome of my background check?

No. We are not responsible for making a hiring decision, we simply provide the information we find to our clients for them to determine eligibility for employment.

What do I bring to a drug test?

Make sure you have the proper address for the collection center you chose or assigned to you. You’ll need to bring a legal proof of identity such as a driver’s license, state ID, passport, etc. At the lab, you’ll be asked to follow specific instructions.

How long does it take to complete my drug test?

Most drug test results are completed within three to seven days.

How do you protect my privacy?

cFIRST respects the privacy of our clients, their employees and candidates. We aim to collect, use, disclose, and retain personal information in accordance with the law. You can find full details of our privacy practices in our privacy statement -https://www.cfirst.io/Company/PrivacyPolicy.

Can a company run a background check on me without consent?

The company you are engaged with may ask cFIRST to run a background report as part of their continuous trust and safety process and would have collected your consent to run background reports during the duration of your engagement. Before ordering your report, the company you are engaged with certified to us that it had obtained your consent.

Please reach out to the company you are engaged with to answer any questions about your consent to run background reports, including if you would like to withdraw your consent.

I need a copy of my background check report

You may contact our team at +1 513 898 0646, or send an email to connect@cfirst.io. Please include your full name and the search reference ID, if available.