Privacy Policy

Last Updated: April 2024

This page states the 'Terms of Use' under which you may use (the Site) an online service of cFIRST BACKGROUND CHECKS LLP (the Company) to conduct background verification checks on individuals for the purpose of ascertaining their suitability for employment, verification of antecedents of persons for the purpose of employment, and other situations, hereinafter referred to as the Purpose. The Company undertakes such verification based on the request of Clients, or on behalf of individuals.

The Company provides its services to you subject to the notices, terms, and conditions set forth in these Terms of Use. In addition, when you use any cFIRST service (e.g., verification request), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service and that may be informed to you by the Company, and they are incorporated into the Terms of Use by this reference. The Company reserves the right to change this Site and these terms and conditions at any time. The Company retains the right to deny access to anyone whom we believe has violated any of these Terms of Use.


  1. Eligibility

    You must be 18 years of age or older to visit or use in any manner. By visiting or accepting these Terms of Use, you represent and warrant to the Company that You are 18 years of age or older and that You have the right, authority, and capacity to use the Site and agree to and abide by these Terms of Use. You also represent and warrant to the Company that You will use in a manner consistent with any and all applicable laws and regulations.

  2. Rules of Conduct on the Site

    You may not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

    The Company may review, edit, reject, refuse to post, or delete any Content that in the sole judgment of the Company violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

    You must use the Site in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorized uses of the Site, including, without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited emails and unauthorized framing of or linking to the Site, are not permitted. This includes the unauthorized interception of the data stream coming from or going into the Site, as well as attempting to gain unauthorized access to the Site or exceeding your authorized access.

    You understand that the Company has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Web Site) as necessary to satisfy any law, regulation, or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or summons. In addition, the Company may (and you hereby expressly authorize the Company to) disclose any information about you to law enforcement or other government officials, as the Company, in its sole discretion, believes necessary or appropriate in connection with the investigation and/or resolution of possible crimes.

    It is possible, that other users (including unauthorized users or ˜hackers') may post or transmit offensive or obscene materials on the Site and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Site, and the recipient may use such information to harass or injure you. does not approve of such unauthorized uses but uses the Site. You acknowledge and agree that the Company is not responsible for the use of any personal information that you publicly disclose or share with others on the Site. Please carefully select the type of information that you publicly disclose or share with others on the Site.

    On non-conformance by users of any of the aforesaid terms, the Company may in its sole discretion, restrict or terminate the offending user's ability to access the Site and determine whether to take any other actions, whether to remove or request the removal of the Content.

  3. Links

    The Site may contain links to other websites or You may be linked through other websites (Linked Sites or social media sites). The Linked Sites are for Your convenience only and You access them at your own risk. We are not responsible for the content of the Linked Sites, whether or not the Company is affiliated with sponsors of the sites.

    We do not in any way endorse the Linked Sites.

  4. Privacy

    Use of the Site is governed by our Privacy Policy that contains important terms, conditions, and declarations relating to any information, including sensitive personal data or information. We encourage you to read and review the terms of the Privacy Policy closely.

  5. Liability of the Company

    The Company provides the service of background verification checks to employers, and in other situations where individuals may seek a verification of background information about other persons, based on information made available to the Company during the course of such verification. Since the Company is not the source of the data gathered and the findings are based on the information made available to the Company, it will not be able to verify or ratify such findings. The Company is not involved in the actual transaction between employers and candidates, or any other transaction between individuals, aside from providing background verification services. As a result, the Company has no control over the quality, safety or legality of the personal profiles posted, the truth or accuracy of the supporting materials posted, the ability of employers to offer job opportunities to candidates or the ability of candidates to fill job openings or any Content and makes no representations about any jobs, resumes, suitability of candidates or Content on the Site.

    Because user authentication on the Internet is difficult, the Company cannot and does not confirm that each user is who they claim to be. Because we do not and cannot be involved in user-to-user dealings or control the number of participants on the Site, in the event that you have a dispute with one or more users, you release the Company (and our agents and employees) from claims, demands and damages (actual and consequential, direct and indirect) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. The Site and the Content may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Site or the Content. The use of the Site and Content is at your own risk. Changes are periodically made to the Site and may be made at any time.

    The Company cannot guarantee and does not promise any specific results from the use of cFIRST No advice or information, whether oral or written, obtained by a user from the Company or through or from cFIRST shall create any warranty not expressly stated herein.

  6. Your Account

    You may need to register an account with cFIRST in order to utilize the Services, including access to the background check platform offered by cFIRST to obtain background reports on candidates. You are responsible for maintaining the confidentiality of your account, username, and password and for restricting access to your computer. If there has been unauthorized use of your password or account, please notify us immediately. You are responsible for providing and maintaining current, complete, accurate and truthful information on your account. You agree to accept responsibility for all activities that occur with your permission or authorization under your account, username and/or password. If you are accessing and using the Site and Services on someone else's behalf, you represent that you have the authority to bind that person as the principal to all Terms provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and to accept liability for harm caused by any wrongful use of the Site or Services resulting from such access or use. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in our best interest to do so.

  7. Intellectual Property and Limited License

    All intellectual property rights in connection with the Site and Services shall be owned by cFIRST absolutely and in their entirety. These rights include database rights, patents, copyrights, trademarks (whether registered or unregistered), trade dresses, trade secrets, design rights (whether registered or unregistered) know-how, mask works, moral rights, and all similar rights that may exist now or later in any jurisdiction, including without limitation any applications and registrations for the foregoing, and the cFIRST name, logos, designs, domain names, graphics, icons, scripts, service marks, features, functions, text, graphics, button icons, scripts, service marks, images, software, data compilations and other distinctive brand features, and the compilation and organization thereof (collectively, Intellectual Property Rights).

    All such Intellectual Property Rights are and will remain the exclusive property of cFIRST and its subsidiaries, affiliates, partners and licensors, and are protected by India and international laws, including laws governing copyrights and trademarks. And except as explicitly provided herein, or as required under applicable law, nothing in these Terms gives you a right to use the Intellectual Property Rights, and neither the Services nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

    Subject to these Terms, cFIRST grants you a worldwide, limited, revocable, non-exclusive license to access and use the Site and Services as they are provided to you by cFIRST for your personal, non-commercial use only. The License is non-transferable and non-assignable, and you shall not grant to any third party any right, permission, license or sublicense with respect to any of the rights granted hereunder without cFIRST's prior written permission, which it may withhold in its sole discretion. You acknowledge that cFIRST is the owner and licensor of the Intellectual Property Rights and that your use of the Intellectual Property Rights confers no additional interest in or ownership of the Intellectual Property Rights.

    Please be advised that all aspects of the Services are subject to change or termination at cFIRST's sole discretion. Violation of any provision of this License may result in immediate termination of the License, in cFIRST's sole discretion.

  8. Copyright Infringement Notices

    We respect the intellectual property of others and require that Customers and Users of the Site do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the Site's use of privileges of users who are repeat infringers of intellectual property rights. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an e-mail or written notice to our Designated Agent for notices of infringement and provide the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that you claim is infringed;
    • Identification of the copyrighted work(s) that you claim has been infringed;
    • A description of the material that you claim is infringing and the location of that material on the Site;
    • Your address, telephone number and email address;
    • A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  9. Disclaimer of Warranties and Liability

    This Site, all the materials and products (including but not limited to software), and services, included on or otherwise made available to you through this site are provided by the Company on an as is and as available basis without any representation or warranties, express or implied, except as may be otherwise specified in writing.

    The Company will not be liable to You in any way or in relation to the contents of, or use of, or otherwise in connection with, this Site. The Company, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for a particular purpose, and non-infringement. The Company makes no warranties about the accuracy, reliability, completeness, or timeliness of the content, services, software, text, graphics, and links on the Site.

    The Company does not warrant that this Site; information, content, materials, product (including software) or services included on or otherwise made available to You through this Site; their servers; or electronic communication sent from cFIRST are free of viruses or other harmful components.

    Nothing on this Site constitutes or is meant to constitute, advice of any kind. In no event shall the Company, its service providers, or any third parties mentioned on this website be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use this Site and the content on this Site, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages.

  10. Our Contact Details

    Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to contact us sales[at]

  11. Cancellation cum Refund Policy

    Fees collected for services are non-refundable once all or a portion of the service has been provided. Fees for software upgrades and technical support renewals are non-refundable. Fees collected for setup are non-refundable and non-transferable. If you wish to cancel any ongoing subscription, please email sales[at] no later than 7 days prior to your renewal date. If later than 7 days prior to the next payment, payment for the next month will still be processed and you will have access to the software for that month you are billed for. If a subscription is cancelled, or payments are stopped, and you would like to use cFIRST again, a new subscription would be started at the current subscription rate.

    It is your responsibility to familiarize yourself with this cancellation policy. By placing an order for any of our products, you indicate that you have read this cancellation policy and that you agree with and fully accept the terms herein. Use of the cFIRST software or any of the services provided by cFIRST LLC indicates acceptance of the terms and conditions herein.

  12. Term and Termination

    These Terms of Use will remain in full force and effect while you are a user of at any level. The Company reserves the right, at its sole discretion, to pursue all of its legal remedies, including but not limited to the deletion of any Content from and immediate termination of any registration with or ability to access and/or any other services provided to you by the Company, upon any breach by You of these Terms of Use or if the Company is unable to verify or authenticate any information You submit to registration.