Experience: 9+ Years
Role: Manager – Client Service
Qualification: Graduation/Post GraduationKey responsibilities:
- Strong and effective communication with all assigned clients.
- Take steps to mitigate any potential risks in managing a business projects.
- Efficiently handle client service team & to work on improvisation of set processes.
- Ensure that client escalations are effectively managed and effective feedback has been shared with team members.
- Share monthly reporting deliverables with management.
- Ensure that service delivery standards are met.
