My Background Check
Need to check the status of your background check or raise a dispute?
Phone – +1-513-898-0646
Email – connect@cfirst.io
Frequently asked questions
In order to dispute information on your background check report. Email us at connect@cfirst.io
Please provide the following information with your dispute. Do not include personally identifiable information, other than full name, confirmation number, and your contact telephone number.
● Full name
● Confirmation or ID number
● Contact phone number
● Email Address
● Provide the specific item on your report that is incorrect or incomplete
● Any additional information you wish to share in order to expedite the reinvestigation
You are entitled to receive a copy of your background report and cFIRST has skilled customer service team who can work with you if there is a dispute.
cFIRST respects the privacy of our clients, their employees and candidates. We aim to collect, use, disclose, and retain personal information in accordance with the law. You can find full details of our privacy practices in our privacy statement – https://cfirst.io/consumer-information-privacy-policy/
Please reach out to the company you are engaged with to answer any questions about your consent to run background reports, including if you would like to withdraw your consent.